Privacy Policy — Shipping Discount App

Last updated: 5 July 2026

This Privacy Policy describes how the Shipping Discount App (the “App”) handles information when it is installed on a Shopify store. The App applies an automatic shipping discount (a configurable percentage off delivery cost, up to a configurable maximum) at checkout.

1. Who we are

The App is developed and operated by PT Bintang Aksesoris Gemilang (“we”, “us”). For any privacy-related question or request, contact us at hello@sophiemartin.id.

2. What data the App accesses

The App is a Shopify Function with a single permission scope, write_discounts. It runs inside Shopify's checkout to calculate a shipping discount. Its configuration (discount percentage and maximum amount) is stored by Shopify as an app-owned metafield on the discount.

The App does not collect, store, sell, or share any personal data of merchants or their customers on any system controlled by us. It does not use its own database, and it does not track buyers. All discount calculation happens within Shopify's infrastructure at the moment of checkout.

3. Customer personal information

The App does not request access to customer personal information (names, addresses, emails, payment details) and does not receive or retain it. Order and customer data remain under the control of the merchant and Shopify, governed by Shopify's Privacy Policy.

4. Compliance (GDPR) webhooks

As required for all Shopify apps, the App subscribes to Shopify's mandatory compliance webhooks: customers/data_request, customers/redact, and shop/redact. Because the App stores no personal data, there is nothing to return, erase, or delete when these webhooks fire — the App verifies each request is genuinely from Shopify and acknowledges it. If our data practices ever change, we will fulfil such requests within the timeframe Shopify requires (30 days).

5. Data retention

We retain no merchant or customer personal data. The App's only stored value is its own discount configuration (percentage and cap), which lives in Shopify as a metafield and is removed by Shopify when the App is uninstalled or the discount is deleted.

6. Third parties

The App does not send data to any third-party service, analytics provider, or advertising network.

7. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above.

8. Contact

Questions or requests regarding this policy or your data: hello@sophiemartin.id.